Refund & Cancellation Policy

Last updated: September 2026

1. Evaluation & Live Demonstration

We offer full 1-on-1 live demonstrations and software evaluation periods to ensure LedgerPro meets all your counter, printing, and inventory requirements prior to license purchase.

2. Software License Refunds

Due to the nature of digital license keys, refund requests must be submitted within 7 days of initial license issuance if the software fails to install or operate on verified supported Windows hardware configurations.

3. Contacting Support

For billing inquiries or assistance with license transfers, please email billing@devtechs.ai.